Garantía
All orders placed through our official website are covered by a one-year warranty from the date the product is delivered (as confirmed by the tracking information).
During the warranty period, if your product experiences any quality-related issues, you may be eligible for a repair, replacement, or partial refund, depending on the nature of the issue.
To apply for warranty service, please contact our customer support team and provide the following:
Product issue media – clear photos or videos showing the problem.
Proof of purchase, such as:
Order number
Order confirmation or screenshot
Payment transaction ID
Email address used for payment
Once we receive your information, our team will review your case and respond as soon as possible with the next steps.
We are dedicated to providing reliable products and excellent service — thank you for your trust and support!